After attending the seminar, based in Central London, the talk reinforced facts that I had previously learnt. The seminar was really interesting as I had finally understood the process of making complaints, and that the PCC would also encourage affected individuals to complain to newspapers/magazines which published negative articles about them, and made them realise that they could take action against them. I think that this is because, currently, a majority of the public are unaware about who the PCC are and what they do.
Also, when the PCC comes across a complain, there's a wide range of factors which they must consider. For them to decide whether the complaint should be upheld or not, is sometimes difficult. The decisions that they make are very subjective, which has made them build up a bad reputation unfortunately.
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